Privacy Policy

Website Terms of Use

The content of these Terms of Use (hereinafter “Terms of Use”) applies to the official website built and operated by Cloudtai Innovation Co., Ltd. (hereinafter referred to as Mymate) – located at www.mymate-tech.com.tw – as well as various websites, apps, digital services, and all websites linked to www.mymate-tech.com.tw by Mymate and its affiliates, including Mymate’s websites around the world (hereinafter collectively referred to as “this website”)

This website is the property of Cloudtai Innovation Co., Ltd. By using this website, you are deemed to have agreed to the content of these Terms of Use; if you do not agree to the content of the Terms, please do not use this website.


Mymate reserves the right, at its sole discretion, to change, modify, add or delete the content of the Terms of Use at any time. You are responsible for periodically reviewing any changes to the Terms. Once change information is posted on this website, your continued use of the website constitutes your agreement to accept those changes. So long as you comply with these Terms of Use, Mymate grants you a personal, non-exclusive, non-transferable, limited license to access and use this website


Introduction

Thank you for visiting. This website fully respects and protects your personal privacy. To help you understand how this website collects, uses, and protects your personal information, please be sure to read this site’s “Privacy Policy” in detail. Thank you!


Scope of Application

1.Scope of Application:The collection, use, and protection of personal data involved when engaging in activities on the Company and its associated websites

2.Non-Applicability: Any third-party website that is independently managed and operated via links on this site has its own privacy policy, and this website assumes no joint responsibility for them. When you submit inquiries or membership applications on such websites, the protection of personal data is governed by the privacy policy of the respective website.


Policy Content

  1. Data Collection:
    • When simply browsing this website or downloading files, the site does not collect any personally identifiable information.
    • The site logs the user’s IP address, browsing time, and the number of times different pages are accessed.
    • When using services such as quote requests, the site may request your name, phone number, fax, email address, and organization as needed.
  2. Data Usage:
    • For internal site management, aggregate analysis of traffic and behavior is conducted based on user activity. This is used to improve service quality and does not analyze individual users.
  3. Data Sharing:
    • Your personal data will never be sold, exchanged, or rented to third parties unless with your consent or required by law.
    • However, exceptions include the following:
    • Cooperation with lawful investigations by judicial authorities.
    • Cooperation with competent authorities for official investigations or use.
    • Disclosure in good faith believed to be required by law, or necessary for maintaining, improving, or managing the website.
  4. About Browser Cookies:
    • To provide better and more personalized services, cookies may be modified based on your activities on the site.
    • Cookies are written and read in your browser according to the Privacy Policy, for counting visitors and analyzing browsing behavior.
    • If you prefer not to accept cookies, you can set your browser’s privacy level to “High” to reject cookie usage, though this may disable certain website features.


Data Protection

The servers of this website are equipped with firewalls, anti-virus systems, and other relevant information security equipment and necessary protective measures to safeguard the website and your personal data. Strict protection measures are in place; only authorized personnel can access your personal data, and any person who violates confidentiality obligations will be subject to relevant legal penalties.

If it is necessary, due to business needs, to entrust other units to provide services, this website will also strictly require them to adhere to confidentiality obligations and take necessary inspection procedures to ensure they comply.


Data Retention Policy

Your personal data will be retained for as long as your account remains active. After you delete your account, all personal data — including account information, usage records, and related data — will be permanently deleted from our systems within 90 days and cannot be recovered.


External Links

This website’s pages provide internet links to other websites, and you may click on the links provided on this site to enter other websites. However, those linked websites are not covered by this website’s Privacy Policy; you must refer to the privacy policy of those linked websites.


Policy on Sharing Personal Data with Third Parties

This website will never provide, exchange, rent, or sell any of your personal data to any other individuals, groups, private enterprises, or public agencies, except where there is a legal basis or contractual obligation to do so.

Circumstances under the foregoing exception include, but are not limited to:


Inquiries


If you have any questions or comments regarding this website’s Privacy Policy, please feel free to contact us by email or phone.


Amendments to Privacy Policy

This website’s Privacy Policy will be revised from time to time as needed, and the revised terms will be posted on the website.


Purchases and Other Provisions

Additional terms may apply to products sold and services provided on this website, as well as to certain parts or features of this website (including contests, promotions, or other similar features), and the content of such provisions also constitutes a part of these Terms of Use. You agree to comply with any such additional provisions, including verifying that you have reached the legal age to purchase or use the relevant services or features.

If any content of these Terms of Use conflicts with the content of provisions announced by this website for a specific part, feature, or any service provided through the website, the latter announced content shall prevail for your use of that part or feature of the website.

If Mymate has any obligations regarding its products and services, those obligations are governed by the terms of the contracts provided by Mymate. The content on this website shall not constitute a part of such contracts, nor modify those contract terms.

Mymate may, at any time and without notice, modify any products, services, or prices offered on this website. Information on this website regarding products and services may become outdated; Mymate will endeavor to update product and service information in a timely manner, but makes no commitment to update such information at all times.

The content of the following items also applies to and governs your use of this website, and shall apply concurrently:

Mymate may change any of the above contents at any time, and such changes take effect immediately upon being posted on this website.


Exporting, Removing, and Deleting Your Information

You may request the deletion of your account and all associated data through the following methods:

Once your account deletion request is submitted, all your personal data will be permanently deleted from our systems within 90 days and cannot be recovered.

If you only need to update certain information (such as your nickname), you can edit it directly in the account settings within the App without deleting your account.